This topic is: not resolved

This topic contains 18 replies, has 4 voices, and was last updated by  orangemi 2 years, 4 months ago.

update AZ theme

  • Post count: 62

    Hi, received a message to update AZ theme. Please advise from the attached which download I am supposed to select for the update?
    thanks

    Attachments:
    You must be logged in to view attached files.
    Cakra
    Post count: 4337

    Hi,

    You can choose All files and documentation to download all theme files and documentation. Or you can choose installable wordpress file only if you only need the theme files.

    Post count: 62

    I don’t know which one is the correct one to use for an update. CAn you please be specific and tell me which is the correct one to use for an update?
    I do not want to use the wrong one and stuff up my site
    thanks
    M

    Post count: 62

    this is what was emailed to me, so I want to know specifically what file name to download to do the update, as the instructions are not clear
    thanks
    Michelle

    Attachments:
    You must be logged in to view attached files.
    Cakra
    Post count: 4337

    Hi,

    az.zip is the only file that needed to update the theme. So you can choose installable WordPress file only . Please see the video below about how to update the theme and plugins:

    Here’s the list of the latest version plugins for the latest theme version:

    – Dahz DF Shortcode v1.3.4
    – Visual Composer v5.1.1
    – Contact Form 7 v4.7
    – Dahz DF Flipcard v1.1
    – Essential Grid v2.1.0.2
    – Revolution Slider v5.3.0.2
    – Sidebar Generator v1.2.1
    – The Events Calendar v4.4.5
    – Timetable v3.7
    – WooCommerce v3.0.3
    – Yith WooCommerce Wishlist v2.1.0

    Make sure you must keep these combinations.

    And Don’t forget backup your website before updating the theme to prevent any unexpected result.

    • This reply was modified 2 years, 5 months ago by Cakra Cakra.
    Post count: 62

    URGENT HELP – I am following your instructions and downloaded ‘installable WordPress file’ and there is NOT a file in there called AZ.ZIP??? I have now lost my website. Please tell me URGENTLY where this az.zip file is?

    A file called az3 downloaded and I have searched this and there is nothing in there with this file.
    Where do I find it?
    thanks
    M

    Post count: 62

    the folder that downloaded from ‘installable WordPress file’ when I open it these are the files/folders, I have searched for the az.zip file and it doesn’t exist. My website is now a mess, please help urgently
    thanks
    M

    Attachments:
    You must be logged in to view attached files.
    Post count: 62

    I found the az.zip in the all files and documentation and have been trying to upload it and keep getting and error message as attached, I have tried multiple times without success

    Attachments:
    You must be logged in to view attached files.
    Cakra
    Post count: 4337

    Hi, sorry for the inconvenience.

    Have you backup your site before updating the theme? Please restore your site first using the backup files. I will assist you to update the theme for your site.

    Post count: 62

    I have my IT support restore currently restoring my website back, after this I will need your help to upload the new template as the instructions didn’t work for m
    thanks

    Post count: 62

    It is about 56% through restoring and that has taken nearly 2hrs so I will be in touch as soon as it is finished
    thanks

    Post count: 62

    Hi, my website is back now, if you can help me with the template that would be appreciated
    thanks
    M

    Post count: 62

    HI, you already have log in details to access the admin area of the website from previous times
    thanks
    M

    Thorgan
    Post count: 4526
    This reply has been marked as private.
    Post count: 62
    This reply has been marked as private.

The forum ‘AZ Theme’ is closed to new topics and replies.