Hello. So we recently had an issue with the website reloading perpetually no matter what page we were on, essentially making the site unusable. We found through troubleshooting that the issue seems to cease when WooCommerce is not updated. We attempted to update the theme but this in turn broke the site. We are needing to return the site its original state and get WooCommerce to start functioning normally. Thank you for your time.
Hello, please also update the theme ( http://support.daffyhazan.com/topic/how-to-update-dahz-df-shortcodes-visual-composer/ ) to make sure compatibility with the latest version of woocommerce.
let me know how it goes.
We are currently running the latest version of the theme (Version: 1.6.9) and the most current version of WooCommerce (Version 3.0.0). Should I create a user account for you to take a look at the back end?
Also, I cannot click that link as I do not have access to that theme.
yes please provide admin panel access (url, username and password) so i can check it. dont forget to set your reply as private so only admins can see it.
Hi there, sorry but seems your given password is wrong can you check it again?
thank you 🙂
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