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This topic contains 8 replies, has 3 voices, and was last updated by Thorgan Thorgan 2 years, 5 months ago.

Problems with woo commerce integration/broken theme

  • Post count: 8

    Hello. So we recently had an issue with the website reloading perpetually no matter what page we were on, essentially making the site unusable. We found through troubleshooting that the issue seems to cease when WooCommerce is not updated. We attempted to update the theme but this in turn broke the site. We are needing to return the site its original state and get WooCommerce to start functioning normally. Thank you for your time.

    Thorgan
    Post count: 4526

    Hello, please also update the theme ( http://support.daffyhazan.com/topic/how-to-update-dahz-df-shortcodes-visual-composer/ ) to make sure compatibility with the latest version of woocommerce.

    let me know how it goes.

    Post count: 8

    We are currently running the latest version of the theme (Version: 1.6.9) and the most current version of WooCommerce (Version 3.0.0). Should I create a user account for you to take a look at the back end?

    Also, I cannot click that link as I do not have access to that theme.

    • This reply was modified 2 years, 5 months ago by  4leetweb.
    Thorgan
    Post count: 4526

    yes please provide admin panel access (url, username and password) so i can check it. dont forget to set your reply as private so only admins can see it.

    Post count: 8
    This reply has been marked as private.
    admin
    Post count: 986

    Hi there, sorry but seems your given password is wrong can you check it again?

    thank you 🙂

    Post count: 8
    This reply has been marked as private.
    Post count: 8

    Just checked it. IT’s working.

    Thorgan
    Post count: 4526

    hi please delete:

    Dahz DF Shortcodes
    WPBakery Visual Composer
    Revolution Slider

    and then reinstall via appearance -> install plugins (and activate)

    let me know how it goes

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